Our delivery policies, terms, and conditions. Please read all the points before booking for your event.

Bookings and Payment

Bookings:

We do very limited events on a day and bookings are done on a first come first serve basis only.

Payments:

Your date will be blocked after making 50% of the advance payment, till then, it will be open for anyone to block, the remaining 50% is to be made on the day of the event.

Accommodation

If we are traveling out of Chennai we require accommodation for our entire team including our driver at a good venue where our equipment will also be safe. For events within Chennai, if you require us to be in the venue before 5.30 am. then accommodation has to be provided within the vicinity of the venue for our team for us to arrive on time.

Delivery Time

Delivery of images and videos: The images will be delivered through a cloud link, which you can view, share, and download the images in high resolution as bulk or as individual images. If you are opting for an album, then you are requested to shortlist the images and share them across in a drive or if you are in Chennai, we can come and collect your shortlisted images from your place for us to start the album designing process.

Duration of delivery: Delivery of the images and videos will be clearly stated in your quote since each event requires a different schedule to process and deliver, kindly check your email for the exact delivery time, for a typical Hindu wedding, which is a reception in the evening followed by a wedding in the next day morning, our delivery time would be 3 weeks for images and 4 weeks for traditional videos. Traditional Brahmin weddings would require anywhere between 4 to 5 weeks.

First birthday celebrations, Ayush Homam, Baptism, Babyshower and Maternity photoshoots, and other events would require approximately 10 days’ time for delivery. Kindly check your mail for the exact delivery time.

Album designing process:

We will begin the designing process only after you share the images that you wanted to be printed and once the images are handed over to us, we will proceed with the designing process, which will take around 10 working days per album, once the designing process is over, it will be shared across through a pdf or jpeg files, which you can proofread. We will proceed with the printing after you acknowledge the designs.

Note: We can proceed with the designing process immediately only if you select the images within 2 months of delivery, if there is a delay from your side in shortlisting the images, then, we will not be able to start designing immediately when you come back with the shortlisted images in a later date, your order will be kept waiting till we complete the current project that we would have committed at that time, we might begin the designing process only after 2 weeks to 2 months based on our current schedule at that point of time. To avoid delay, we request you to shortlist the images as early as possible.

Printing: Before going ahead with printing kindly ensure that you have already had look at our albums that is mentioned in the quote, we offer a wide variety of albums for our clients and wide price range. Once the copy is approved by you, album(s) will be delivered within 7 to 9 working days, if the delivery address is within India (no additional courier charges) if it has to be shipped aboard, there will be an additional courier charge based on the location and will be delivered according to the courier company’s delivery time.

Correction charges, Accommodations, and file backup

Corrections for album designs: Any number of reasonable changes can be done in the first revision, for the second revision, 5 corrections are allowed, beyond that, any correction will be charged at 150 per correction.

Traditional Video: You can have upto 4 changes in the video, additional corrections will be charged at Rupees 200 per correction. Kindly view our sample Traditional Video to get an idea of the output.

Backup: All your files will be kept as backup for a period of one year. that is, till your 1st wedding anniversary, if it’s your kid’s birthday, then till your kid’s 2nd birthday. To know more on this topic or read our blog to archive your digital files.